"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson

Resume

Scott G. Sutton, MA, MCP, CMFC
Technical Writer and Webmaster
Residence: Portland, Oregon
E-mail: scottsutton@hotmail.com

Technical Skills

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Chronology of Professional Experience

Tripwire, Inc. (permanent position as Technical Documentation Project Manager)
Portland, Oregon, April 2005 to present
Applications used: FrameMaker, Visio, Paint Shop Pro, Excel

• Planned and tracked all deliverables for technical publications department.
  
  
• Wrote a variety of technical documents, including product user guides, trial guides, and evaluation guides.

Tripwire, Inc. (contract with Employment Trends)
Portland, Oregon, June 2004 to March 2005
Applications used: FrameMaker, Visio, Paint Shop Pro

• Wrote user guide for Tripwire Enterprise (verions 5.0 and 5.1), a network change auditing application.
  
  
• Wrote glossary of Tripwire terms for technical publications department.
  
  
• Co-wrote technical publications style and procedures guide.

W.R. Greenwood Company
Sequim, Washington, October 2005
Applications used: Dreamweaver

Created commercial Web site for Blo-poke, 'the essential fireplace tool' (www.blopoke.com)

Intel Corporation (contract with Kelly Technical)
Portland, Oregon, June 2003 to June 2004
Applications used: RoboHELP, MS Word, PowerPoint, Paint Shop Pro, RoboDemo, Hotfoot

• Created and updated online help systems for four Intel Customer Support applications.
  
  
• Created training 'demo movies' for Intel Customer Support applications.
  
  
• Created user guide and training module for PeopleSoft8 customer-relationship application.
  
  
• Developed audio-enabled, PowerPoint training presentations.
  
  
• Wrote GUI text for warranty service application and e-mail technical support application.
  

Xerox Corporation (contract with Adecco Technical)
Wilsonville, Oregon, March 2002 to May 2003
Applications used: RoboHTML, MS Word, Visio, Paint Shop Pro, Adobe Photoshop

• Created a part-identification program for use by repair center receiving personnel. Also, created an online Help system for users and an online Help system documenting maintenance procedures for the part-identification program.
  
  
• Wrote two manuals documenting procedures for a new printer part distribution center and a repair center.
  
  
• Wrote user manuals for two inventory management systems (OpenUPTIME and AAT).
  
  
• Wrote 30 guides documenting general ledger, purchasing, and accounts payable procedures in Oracle 11i.
  

Click to Secure (now Cenzic; contract with Anitian Corporation)
Campbell, California, December 2001 to January 2002
Applications used: RoboHelp, RoboHTML, Microsoft Word, Paint Shop Pro

Created online Help and wrote user's manual for Hailstorm 2.0, a vulnerability testing tool for network hardware and applications.

Internet Security Systems/Network ICE (contract with Anitian Corporation)
San Mateo, California, May to September 2001
Applications used: Microsoft FrontPage, Microsoft Word, Paint Shop Pro

Created online Help and "How To" wizards for ICEcap 3.0, a network security management console. Also contributed to ICEcap Migration Guide and ICEcap Reporting and Reference Guide.

VeriSign, Inc. (contract with Anitian Corporation)
Mountain View, California, January to May 2001
Applications used: Adobe FrameMaker, Adobe Photoshop

• Wrote an introductory manual and an installation guide for OnSite, a public key infrastructure (PKI) platform (OnSite: Introduction and OnSite: Installation and Configuration); included requirements and instructions for Windows NT, HP-UX, and Solaris.
  
  
• Wrote a user's manual for VICE, a certificate enrollment system (VICE Integration and User's Guide).

Intel Corporation (contract with CDI Corporation)
Hillsboro, Oregon, July 2000 to December 2000
Application used: Microsoft Word

In tandem with project engineers, wrote and edited a book about Virtual Interface Architecture (VIA), an industry standard interface for high performance cluster communications (The Virtual Interface Architecture).

IBM NUMA-Q (contract with New Boston Systems)
Portland, Oregon, January to June 2000
Applications used: Microsoft Word, Visio

• Completed 20 documents outlining procedures for network operations, telecommunications, and system administration departments.
  
  
• Wrote a report assessing departmental compliance with company security standards.

Intel Corporation (contract with CDI Corporation)
Hillsboro, Oregon, June 1999 to January 2000
Applications used: Microsoft FrontPage, Adobe Photoshop

• Designed and maintained two external Web sites for Intel's Mobile Data Initiative (MDI) (www.pcsdata.com and www.gsmdata.com; no longer maintained).
  
  
• Wrote and edited articles for posting on MDI Web sites.
  

Celtic Legacy Foundation
Webmaster and Report Co-author
Portland, Oregon, November 1999 to February 2000
Applications used: Microsoft FrontPage, Adobe Photoshop, Microsoft Word

• On location, developed a Web site documenting an archaeological reconnaissance survey of Llygadwy, a Roman-Celtic site in southern Wales (www.geocities.com/landz_end; no longer maintained).
  
  
• Wrote daily project progress reports.
  
  
• Upon return to US, co-wrote a Phase I archaeological report detailing the results of field investigations and archaeological/historical research.
  

PacifiCorp (contract with Accent Business Services)
Webmaster and Communications Specialist
Portland, Oregon, February to June 1999
Applications used: Microsoft FrontPage, Adobe PageMaker, Visio

• Created and maintained intranet site for Pacificorp's SAP implementation project. The site consisted of over 120 pages, including Active Server Pages, hyperlinked Visio flowcharts, active elements, PowerPoint presentations, and a variety of pdf files.
  
  
• Wrote and designed monthly project newsletter insert.
  

ADP Dealer Services Group
Document Production Specialist
Portland, Oregon, September 1998 to January 1999
Applications used: Microsoft Word, Adobe PageMaker, HomeSite, NCSA Telnet

• Produced over 280 instructional documents and sample reports for an automotive-dealership finance-management product.
  
  
• Created a Web cluster to document procedures for the production of instructional documents and sample reports.

Emery Worldwide (contract with Accent Business Services)
Portland, Oregon, June to September 1998
Applications used: Microsoft Word, Print Shop Pro, English Wizard

Co-wrote a user manual for a warehouse inventory and sales system (PROACT).

Lingo Systems
Portland, Oregon, April to August 1998
Applications used: Adobe FrameMaker, Quark Express

• Formatted printer manuals that were translated for international distribution.
  
  
• Conducted quality assurance of printer manuals.

Triquint Semiconductor (with Jon Lee + Associates)
Portland, Oregon, February to June 1998
Applications used: Adobe PageMaker, Microsoft Excel, Adobe Illustrator

• Formatted and edited a variety of semiconductor product catalogs.
  
  
• Developed and documented procedures for the generation of graphics.

Firstpoint Convergent Systems/Enron
Portland, Oregon, March to April 1998
Applications used: Microsoft Word

Designed layout and edited copy of proposals for the maintenance and management of urban electrical power systems.

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Other Experience

Editorial Assistant
Liberty Magazine
Port Townsend, WA, April to July 1997

Project Archaeologist
Chicora Foundation
Columbia, SC, May 1996 to March 1997

Sales Representative
Radio Liberty Network
Auckland, NZ, August 1995 to January 1996

Project Archaeologist
South Carolina Department of Transportation
Columbia, SC, May 1994 to May 1995

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Other Writing Experience

Archaeology

• Wrote final report for archaeological investigations of the Pierce Site in Charleston, South Carolina.
  
  
• Contributed to three final reports of archaeological data-recovery projects.
  
  
• Wrote MA thesis addressing the theoretical and methodological issues involved in the archaeological interpretation of symbolic meaning.

Journalism

• Wrote a feature story and two commentary pieces for Liberty magazine.
  
  
• Wrote a feature article for the Randolph Bourne Institute Web site
  
  
• Wrote three feature articles for the Free Radical (New Zealand).

Other

• Wrote sales materials and communications for Radio Liberty, a national radio network in New Zealand.
  
  
• Wrote sales materials and communications for a franchise motel.

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Published Works

• Tripwire Enterprise 5.x User Guide, Tripwire Inc., 2005.
  
  
• "John Kerry and the Politics of Pure Wind," Antiwar.com, 2004.
  
  
• ICEcap 3.0 Online Help, Network ICE, September 2001.
  
  
• OnSite: Introduction, VeriSign Inc., April 2001.
  
  
• OnSite: Installation and Configuration, VeriSign Inc., April 2001.
  
  
• VICE Integration and User's Guide, VeriSign Inc., April 2001.
  
  
• "California Power Trips: The Fiction of 'Deregulation'," Free Radical, August 2001.
  
  
• The Llygadwy Archaeological Project Report, co-author, William B. Barr & Associates, 2000.
  
  
• "Guns and Crime in America", Free Radical, July 2000.
  
  
• "More Powerful than a Locomotive?", "What's in a Name?" Liberty magazine, September 1997.
  
  
• "New Zealand's Free-Market Revolution," Liberty magazine, November 1996.
  
  
• Symbolism and Archaeological Interpretation, Master's Thesis, August 1996.
  
  
• The Pierce Site Mitigation Report, SC Department of Transportation, May 1995.
  
  
• Clemson Road Archaeological Survey, Co-author, SCDOT, August 1994.

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Education

Master of Arts, 1996
University of South Carolina, Columbia, SC

Bachelor of Science, 1990
University of South Carolina, Columbia, SC

Summer Fellow, 1994
Institute for Humane Studies, Fairfax, Virginia

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Certifications

Microsoft Certified Professional (MCP) - 2001

• Windows 2000 Professional (70-210)
  
  
• Windows 2000 Server (70-215)

Chartered Mutual Fund Counselor (CMFC) - 2004

Note: References and writing samples available upon request

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